Support

Support & contact — one channel, real humans.

For active projects, your customer dashboard is fastest — every message is stamped to your project and visible to the engineer assigned. For sales, partnerships, or anything else, WhatsApp or email work great. Lifetime support is free on everything we ship.

+91 72328 80007·hi@allsweb.com

Free
On every install
Lifetime
No expiry, no renewal
Hours
Typical reply window
2 channels
WhatsApp + email

Fastest channel. Send us your project name + question.

wa.me/917232880007

Email

For attachments, billing, and longer threads.

support@allsweb.com

Dashboard

Open my dashboard →

Scope

What lifetime support does & doesn't cover.

Honest scope so there are no surprises. Anything outside this is a customization or maintenance plan.

Covered, free, forever

Anything we installed, customized or submitted breaking unexpectedly
Environment troubleshooting on hosting we configured
Small UI / config tweaks under 30 minutes of work
Re-deploying your build after a server move
Help re-publishing a store listing we previously shipped

Outside support — quoted separately

New features or scope additions (these are customizations — quoted separately)
Bugs introduced by third-party developers modifying our code
CodeCanyon upstream version upgrades (use the Update service)
Server downtime caused by hosting providers we did not configure

Browse services

How third-party script bugs are handled: these are third-party scripts, so a few things stay outside our control. Minor script errors we fix ourselves at no charge. For a major bug in the upstream script code itself, we report it to the script author — and that fix timeline depends on their response. Everything in our own installation, configuration and customization stays covered free, for life.

Want a personal engineer assigned to your project?

Our managed maintenance plan adds a named senior engineer, regular log / health / security checks, and proactive fixes before issues surface. Free lifetime support continues on top.

See managed plan

Have a custom scope?

Custom websites, SaaS, AI automations, CRM / POS setups and mobile apps go through the Hire Us flow — quoted per scope after a short call. Senior engineer replies within 24 hours.

Start a custom project