Key points (read this first)
Catalog orders: pay 100% upfront
Products and services from the site are paid in full at checkout (Stripe or Razorpay).
We never store your card or UPI
Payment details stay inside Stripe / Razorpay hosted checkout, which keeps us out of card-data scope.
Work starts after two things
Payment shows paid, and you submit the project requirements from your dashboard.
No GST charged
AllsWeb is not GST-registered, so invoices have no separate Indian tax line.
Who you are paying
Orders on allsweb.com are sold by AllsWeb (PN. 30 AC, Ground Floor, Kapil Vihar, Budhsinghpura, Sanganer, Jaipur, Rajasthan 302029, India), the merchant of record. Payments are processed on hosted checkout by Stripe (international) and Razorpay (India) and appear on your card / bank statement as ALLSWEB. If you do not recognise a charge with that descriptor, email [email protected] with the date and amount and we will identify it.
Payment methods
- Stripe: international cards, Apple Pay, Google Pay and supported wallets (default outside India).
- Razorpay: UPI, RuPay, Indian cards, NetBanking, and supported wallets (default for India).
Which gateway you see depends on your country. We do not store card numbers, CVVs, UPI handles or bank logins on our servers.
Catalog orders (products & services)
What happens after you pay
Payment is verified automatically by a signature-checked webhook. Your project is created right away so you can fill in requirements without waiting for manual approval.
Catalog orders are 100% upfront at checkout.
Hire Us (custom builds)
Custom / first-party builds have a $300 minimum budget and are billed per your written quote:
- Under $1,000: 100% advance before work starts.
- $1,000 and above: 70% to start, 30% before final delivery.
- Milestones: each milestone paid in full before the next phase begins.
Large projects can pay by wire / SWIFT: email [email protected] for a proforma invoice (usually 2–4 business days to clear).
Subscriptions & recurring payments
Some services renew automatically until you cancel, for example maintenance plans, managed hosting, and the optional Apple Developer account rental. For every subscription we show the price, billing cycle and renewal date before you confirm, and the same payment method is charged automatically each cycle (Stripe or Razorpay).
- Cancel anytime from your dashboard or by emailing [email protected]. Cancelling stops the next renewal; your access continues until the end of the period you already paid for.
- A receipt is sent for each renewal.
- If a renewal payment fails, we retry and notify you, and the service may pause until it succeeds.
The current paid period is not pro-rated or refunded once it has started (see Refund Policy).
Currency and fees
Prices are listed in USD. If your billing country is India, you are shown and charged INR at our fixed exchange rate, and the exact rupee amount appears before you pay. Everyone else pays in USD.
Your bank may add conversion or international fees; these are set by your bank and the gateway, and we do not add a hidden markup on top of the processor fee.
Taxes
AllsWeb is not currently registered for GST. Invoices therefore carry no separate Indian GST / tax line, and we cannot issue a GST tax invoice or GSTIN.
If you are outside India, you are responsible for any VAT / GST / sales tax due in your own country (often via reverse charge for businesses). Need specific billing details on the invoice? Email [email protected] before you pay.
Invoices and receipts
Stripe and Razorpay email a payment receipt as soon as a payment succeeds. A copy with your billing details is available in your dashboard under Invoices. Wrong billing details? Email [email protected] within 7 days of payment and we will correct them.
When work actually begins
Fair delivery timer
Until you submit requirements, the 1–3 day delivery clock does not run; you are not penalized for the back-and-forth before we have what we need.
Work starts only when both are true:
- Payment status is paid (verified by our secure webhook), and
- You have submitted the relevant requirements from your dashboard.
Fulfilment & proof of delivery
A service is delivered when the install is live and reachable, the app is submitted to the store, or the deliverables (code, builds, configs, docs) are made available in your dashboard, a private GitHub repository, or a signed download link. For every order we keep the payment confirmation, the dashboard status timeline, support messages, handover / download logs and submission references, the evidence we submit if a payment is ever disputed.
Failed or disputed payments
Before you dispute with your bank
Email [email protected] first: a refund (when due) is usually far faster than a 30–90 day chargeback, and it keeps your support intact.
Failed payments leave the order pending until you retry; nothing is charged twice. A disputed payment may freeze the order until the dispute is resolved.
Security
Every payment webhook is signature-verified against the raw request body, so a fake callback cannot mark an order as paid. We only keep tokenized references (e.g. last 4 digits, a payment ID) for receipts and refunds, never full card data.
Contact
Billing questions: [email protected] · WhatsApp / phone +91 72328 80007 · +91 96360 54300. Always include your order ID.
AllsWeb, PN. 30 AC, Ground Floor, Kapil Vihar, Budhsinghpura, Sanganer, Jaipur, Rajasthan 302029, India.
Questions about this policy?
Email [email protected] or message us on WhatsApp. We usually reply within one business day.