Key points (read this first)
Catalog orders: pay 100% upfront
Products and services from the site are paid in full at checkout (Stripe or Razorpay).
We never store your card or UPI
Payment details stay inside Stripe / Razorpay — PCI Level 1 certified.
Work starts after two things
Payment shows **paid** and you submit requirements from the dashboard.
India: 18% GST where applicable
Tax invoice with GSTIN is available in your dashboard.
Payment methods
- Stripe — international cards, Apple Pay, Google Pay, and supported wallets (default outside India).
- Razorpay — UPI, RuPay, Indian cards, NetBanking, Paytm, PhonePe, and similar (default for India).
We do not store card numbers, CVVs, UPI handles, or bank logins on our servers.
Catalog orders (products & services)
What happens after you pay
Payment is verified automatically. Your project is created right away so you can fill requirements — no waiting for manual approval.
Catalog orders are 100% upfront at checkout.
Hire Us (custom builds)
- Under $1,000: 100% advance before work starts.
- $1,000 and above: 70% to start, 30% before final delivery.
- Milestones: each milestone paid in full before the next phase.
Large projects can pay by wire / SWIFT — email us for a proforma invoice (usually 2–4 business days to clear).
Currency and fees
Prices are listed in USD for clarity. At checkout you may pay in your local currency at the live rate (Razorpay settles in INR; Stripe supports many currencies).
Your bank may charge conversion or international fees — we do not add a hidden markup on top of the processor fee.
Taxes
India: 18% GST where applicable; invoice with GSTIN in your dashboard. Outside India: you are responsible for local VAT/GST/sales tax if required.
Need reverse-charge or VAT on the invoice? Email support@allsweb.com before you pay.
Invoices and receipts
Stripe and Razorpay email a receipt when payment succeeds. A formal copy (with billing address and GSTIN) is in your dashboard under Invoices. Wrong details? Email us within 7 days of payment.
When work actually begins
Fair delivery timer
If you have not submitted requirements yet, the delivery clock does not run — you are not penalized for back-and-forth before we have what we need.
Work starts only when both are true:
- Payment status is paid (verified by our secure webhook), and
- You submitted the relevant requirements from the dashboard.
Failed or disputed payments
Before you dispute with your bank
Email support@allsweb.com first — refunds are often faster than a 30–90 day chargeback.
Failed payments leave the order pending until you retry. Disputed payments may freeze the order until resolved.
Security
Every payment webhook is signature-verified so a fake callback cannot mark an order as paid. We only keep tokenized references (e.g. last 4 digits) for receipts — never full card data.
Contact
Billing questions: support@allsweb.com · WhatsApp +91 72328 80007 · +91 96360 54300. Always include your order ID.
Questions about this policy?
Email support@allsweb.com or message us on WhatsApp — we usually reply within one business day.