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For active projects, your customer dashboard is fastest — every message is stamped to your project and visible to the engineer assigned. For sales, partnerships, or anything else, WhatsApp or email work great. Lifetime support is free on everything we ship.
Free
On every install
Lifetime
No expiry, no renewal
Hours
Typical reply window
2 channels
WhatsApp + email
Scope
Honest scope so there are no surprises. Anything outside this is a customization or maintenance plan.
How third-party script bugs are handled: these are third-party scripts, so a few things stay outside our control. Minor script errors we fix ourselves at no charge. For a major bug in the upstream script code itself, we report it to the script author — and that fix timeline depends on their response. Everything in our own installation, configuration and customization stays covered free, for life.
Our managed maintenance plan adds a named senior engineer, regular log / health / security checks, and proactive fixes before issues surface. Free lifetime support continues on top.
See managed planCustom websites, SaaS, AI automations, CRM / POS setups and mobile apps go through the Hire Us flow — quoted per scope after a short call. Senior engineer replies within 24 hours.
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